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English Correspondence

Letter of Requesting Information and Action



  • Credits             : 3 SKS
  • Meeting            : 10 (Tenth)
  • Topic               : Letter of Requesting Information and Action
  • Target              : Writing a requesting letter of information and action
  • References       : Sharp, Deborah Whittlesey. Writing Business Letters with a Personal Touch.California; Lifetime Learning

Publications, 1984, pp. 1-22

  • Contents          :



This letter is used when someone needs to request for special information and wants to get an action to be done by the other party.

When someone requests for information from an individual, there are several things that the person should do:

–       State your desire

–       Highlight each request in a new paragraph

–       Treat your reader like an expert

For letters that are written to ask for an action, someone usually requests for an advice on a simple question or on complex matter. Additionally, this kind of letter is usually various, depending on the use and the intention of the writer.


The order of the letter for a simple question:

–       Itemize the information your reader needs

–       Appeal to your reader as an expert


The order of the letter on complex matter:

–       State your needs

–       Refer to the enclosures specifically, and highlight each in a separate paragraph.

–       Stress action.


Things that you should do in making requests:

–       Don’t back into requests

–       Don’t ask vague questions

–       Don’t use meaningless words

–       Don’t tell all

–       Don’t let your words betray you

–       Don’t presume

–       Write, don’t call



  • Exercises                   :


Group discussion


  1. Please give examples of paragraph of a letter that has a clear request to one of companies inPadangcity (at least two paragraphs)!
  2. What do you think about the things that we should do in making requests? Are they important or not? Why?



  • Tasks               :




Please write a letter of request to one of your friends in the class and then ask your friend to reply yours and you reply your friend’s letter that is given to you. After that, please explain what the content of your friend’s letter is.


Please make the second task like this:


My friend’s letter has …………. S/he wants me to ……





You may write your option as creative as you can.

About Syayid

Syayid Sandi Sukandi was born in Bandung, September 24, 1985. He studied English Language and Literature at Andalas University in 2003. When he studied in that university, he received Best Student Award from the Rector of Andalas University in 2006 and 2007. In 2007, he finished his studies with very satisfactory results. Since 2008 up to the date of this seminar, he had been working as an English teaching staff at College of Teacher Training and Education of West Sumatera in Indonesia. After working there for two years, he continued his education to Master’s degree in the United States of America by accomplishing a prestigious international scholarship: Fulbright. He went to Southern Illinois University Edwardsville where he studied English with the emphasis on Teaching of Writing (Rhetoric and Composition). For his Master’s degree, he graduated with Magna Cum Laude. In 2013, he came home to Indonesia and recently, he serves as one of the teaching staffs in the college. His personal blog is The Silent Corner https://syayidss.wordpress.com/ and he can be contacted at e-mails: syayid@gmail.com or said_sandi@hotmail.com


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